Last updated August 3, 2020 

You can use the following browsers to view and edit data in the byte portal.


Computer


Mobile

  • You can use all functions of the Byte portal with Chrome in Android and Safari in iOS and iPadOS. 
  • The Byte portal is optimized for viewing in Chrome and Safari's mobile browsers.

More information

Here are a few other things to note when using a supported browser:
  • Beta versions of browsers aren't supported.
  • Using an unsupported browser may distort the display and prevent some features from working correctly.

Check and update your browser version

We recommend using the latest browser version available to your operating system. See your browser’s documentation to learn more about checking and updating your version:
Your version of Safari, Microsoft Edge, and Internet Explorer depends on your device's operating system.

Display varies by browser

Every browser has different ways of displaying websites, so minor differences in how the Byte portal appears are completely normal.

Important browser settings

For issues with the Byte portal, check if these browser settings are enabled or disabled in your browser:
  • Cookies - Cookies must be enabled in your browser, per the DPI Cookie Policy. Blocking cookies may interfere with the Byte portal.
  • JavaScript - JavaScript must be enabled to use the Byte portal. Avoid programs that block JavaScript, like anti-virus software.
  • Browser add-ons or extensions - Browser add-ons might interfere with the Byte Portal. While disabling them isn't always required, we may ask you to disable them when helping you troubleshoot.
  • Allow pop-ups in your browser – You must allow pop-up in your browser if you are using Safari (only on your mobile) or Firefox. For step by step instructions to allow pop-ups, go to your Dashboard and select the question How do I allow pop-ups in my browser? in the FAQs widget.

Browser window sizes

Your computer's screen size determines the maximum browser window resolution. For the best experience using the Byte portal, use a browser window at least 1280 pixels wide and 768 pixels tall.
 
For help finding your browser window's size, visit What's My Browser Size?